topic Re: Contract in Sky Mobile

Contract

Char63 — Wed, 01 Oct 2025 13:30:27 GMT

Hi. Does anyone know how I find out if I've been accepted for a mobile contract.

Re: Contract

63johnw — Wed, 01 Oct 2025 13:37:33 GMT

Hi @Char63 does anything show in your orders in your account ?

https://www.sky.com/myorders

Re: Contract

Char63 — Wed, 01 Oct 2025 13:38:34 GMT

Hi. Yes it does. It shows the mobile device and eSIM. It's saying expected delivery date " coming soon". Just unsure if this means I've been accepted or not.

Re: Contract

Char63 — Wed, 01 Oct 2025 13:40:00 GMT

Re: Contract

63johnw — Wed, 01 Oct 2025 13:40:22 GMT

That looks like you have @Char63 but until you have it in your hand then things can sometimes change. It's looking ok, sky are waiting for stock of your phone.

Re: Contract

Char63 — Wed, 01 Oct 2025 13:43:13 GMT

Thank you. Do you know if and how I can find out how long it'll take for it to be in stock? Annoying as it said it wasn't out of stock online.

Re: Contract

Daniel0210 — Wed, 01 Oct 2025 14:06:13 GMT

@Char63
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

Any orders for iPhone 17 devices are likely to be delayed further as this happens every year when a new iPhone is launched.