https://helpforum.sky.com/t5/Sky-Mobile/Sim-not-supported/m-p/5102960#M267019 <P>Hi daughter has iPhone 16, had for over a year, Sim now saying'unsupported'?? Help</P><P>i am abroad &amp; cannot contact Sky</P> Wed, 01 Oct 2025 08:50:04 GMT Vanessa177 2025-10-01T08:50:04Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-not-supported/m-p/5102960#M267019 <P>Hi daughter has iPhone 16, had for over a year, Sim now saying'unsupported'?? Help</P><P>i am abroad &amp; cannot contact Sky</P> Wed, 01 Oct 2025 08:50:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-not-supported/m-p/5102960#M267019 Vanessa177 2025-10-01T08:50:04Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-not-supported/m-p/5102968#M267022 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4490629">@Vanessa177</a>&nbsp;</P> <P>I take it this doesn't apply:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-mobile/setting-up-sky-mobile/keep-your-number/articles/sky-mobile-unlock-your-phone" target="_blank">https://www.sky.com/help/sky-mobile/setting-up-sky-mobile/keep-your-number/articles/sky-mobile-unlock-your-phone</A></P> <P>&nbsp;</P> <P>If so it might be a faulty sim so you should be able to use the social media links at the bottom of the page to contact Sky as you might need them to send a replacement sim.</P> Wed, 01 Oct 2025 08:58:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-not-supported/m-p/5102968#M267022 caesarome 2025-10-01T08:58:17Z