https://helpforum.sky.com/t5/Sky-Mobile/Delevery-issue/m-p/5102277#M266861 <P><SPAN>I ordered a 17 Pro Max from Sky Mobile. My order arrived at home, but I was not there, and my neighbor doesn’t know English. He said that he didn’t order it, so it was returned.</SPAN></P><P>&nbsp;</P><P><SPAN>Now I have a question: I called Sky support, and they told me it would come back within a week. But 4 days later, when I called again, they told me it was cancelled and that I should place a new order.</SPAN></P><P>&nbsp;</P><P><SPAN>Does anyone know what will happen?</SPAN></P> Tue, 30 Sep 2025 14:10:59 GMT Jack99911 2025-09-30T14:10:59Z https://helpforum.sky.com/t5/Sky-Mobile/Delevery-issue/m-p/5102277#M266861 <P><SPAN>I ordered a 17 Pro Max from Sky Mobile. My order arrived at home, but I was not there, and my neighbor doesn’t know English. He said that he didn’t order it, so it was returned.</SPAN></P><P>&nbsp;</P><P><SPAN>Now I have a question: I called Sky support, and they told me it would come back within a week. But 4 days later, when I called again, they told me it was cancelled and that I should place a new order.</SPAN></P><P>&nbsp;</P><P><SPAN>Does anyone know what will happen?</SPAN></P> Tue, 30 Sep 2025 14:10:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Delevery-issue/m-p/5102277#M266861 Jack99911 2025-09-30T14:10:59Z https://helpforum.sky.com/t5/Sky-Mobile/Delevery-issue/m-p/5102353#M266873 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4402845">@Jack99911</a>&nbsp;</P> <P>Usually if a device is returned to Sky and therefore not signed for it would be returned to Sky so what now shows on your account ?</P> <P>&nbsp;</P> <P>Also did DPD not contact you to give you a onje hour delivery slot ?</P> Tue, 30 Sep 2025 15:05:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Delevery-issue/m-p/5102353#M266873 caesarome 2025-09-30T15:05:57Z