https://helpforum.sky.com/t5/Sky-Mobile/Old-devices-showing-on-my-account/m-p/5100521#M266412 <P>Only devices returned to Sky will be removed from your account so any that are still there that have been paid of do not count as an active device&nbsp;so if you can't place the order then call Sky on 150 for help with this.</P> Sun, 28 Sep 2025 16:13:52 GMT caesarome 2025-09-28T16:13:52Z https://helpforum.sky.com/t5/Sky-Mobile/Old-devices-showing-on-my-account/m-p/5100518#M266411 <P>Hi there I am wanting to add a mobile phone to my account but I have 3 old devices that I have completed payment for still showing on my account. This means each time I get to the checkout it states I've reached my device limit but I only have 2 active device payments. How can I remove the old products from my account? Thank you&nbsp;</P> Sun, 28 Sep 2025 16:10:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-devices-showing-on-my-account/m-p/5100518#M266411 Cancel+Repir 2025-09-28T16:10:54Z https://helpforum.sky.com/t5/Sky-Mobile/Old-devices-showing-on-my-account/m-p/5100521#M266412 <P>Only devices returned to Sky will be removed from your account so any that are still there that have been paid of do not count as an active device&nbsp;so if you can't place the order then call Sky on 150 for help with this.</P> Sun, 28 Sep 2025 16:13:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-devices-showing-on-my-account/m-p/5100521#M266412 caesarome 2025-09-28T16:13:52Z