https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911000#M266129 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4330714">@Simon7777888</a>&nbsp;</P> <P>Does any mast issues show here for you:</P> <P><BR /><A href="https://www.sky.com/help/servicestatus/your-services/mobile" target="_blank">https://www.sky.com/help/servicestatus/your-services/mobile</A></P> <P>&nbsp;</P> <P>If not you&nbsp;&nbsp;will have to contact Sky, perhaps via social media as there are links t the bottom to their sites.</P> Fri, 14 Feb 2025 13:02:49 GMT caesarome 2025-02-14T13:02:49Z https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4910999#M266128 As I say my sim no longer works. So I can't call sky to talk about it I have tried speaking to that ridiculous chatbot that is useless. Could somebody please tell me how I can get in touch with a person via text to sort out this issue Fri, 14 Feb 2025 12:58:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4910999#M266128 Simon7777888 2025-02-14T12:58:56Z https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911000#M266129 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4330714">@Simon7777888</a>&nbsp;</P> <P>Does any mast issues show here for you:</P> <P><BR /><A href="https://www.sky.com/help/servicestatus/your-services/mobile" target="_blank">https://www.sky.com/help/servicestatus/your-services/mobile</A></P> <P>&nbsp;</P> <P>If not you&nbsp;&nbsp;will have to contact Sky, perhaps via social media as there are links t the bottom to their sites.</P> Fri, 14 Feb 2025 13:02:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911000#M266129 caesarome 2025-02-14T13:02:49Z https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911001#M266130 I have tried my SIM in a different phone and it is not work there either so it is not the phone that is the problem Fri, 14 Feb 2025 13:02:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911001#M266130 Simon7777888 2025-02-14T13:02:49Z https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911003#M266131 There are no master issues in this area. Thank you for your suggestion Fri, 14 Feb 2025 13:04:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911003#M266131 Simon7777888 2025-02-14T13:04:06Z https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911008#M266132 <P>Then it could be that the sim has developed a fault so you will have to find a way to contact Sky via the likes of Facebook messenger or WhatsApp.</P> Fri, 14 Feb 2025 13:09:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sim-has-stopped-working-both-data-and-calls/m-p/4911008#M266132 caesarome 2025-02-14T13:09:07Z