https://helpforum.sky.com/t5/Sky-Mobile/Why-did-sky-send-me-a-new-sim/m-p/5098304#M265620 <P>The offer you took up via Sky VIP&nbsp;only applies to a new sim which is why you were sent it, so once you activate it then as you already have one you will be paying for a second one. You can not easily transfer your mobile number between these sims without moving it to a PAYG network then back to the new sim.</P> Thu, 25 Sep 2025 12:04:55 GMT caesarome 2025-09-25T12:04:55Z https://helpforum.sky.com/t5/Sky-Mobile/Why-did-sky-send-me-a-new-sim/m-p/5098299#M265615 <P>I received a new sim from sky I am already a sky customer so why send a new sim when it's not needed. Yesterday I used my sky to receive a new diamond special offer for two years but if I'm already with sky why do the send me a new SIM card that doesn't work</P> Thu, 25 Sep 2025 12:02:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Why-did-sky-send-me-a-new-sim/m-p/5098299#M265615 HarleyBoo1 2025-09-25T12:02:01Z https://helpforum.sky.com/t5/Sky-Mobile/Why-did-sky-send-me-a-new-sim/m-p/5098304#M265620 <P>The offer you took up via Sky VIP&nbsp;only applies to a new sim which is why you were sent it, so once you activate it then as you already have one you will be paying for a second one. You can not easily transfer your mobile number between these sims without moving it to a PAYG network then back to the new sim.</P> Thu, 25 Sep 2025 12:04:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/Why-did-sky-send-me-a-new-sim/m-p/5098304#M265620 caesarome 2025-09-25T12:04:55Z