topic Sky mobile in Sky Mobile

Sky mobile

Sasha28 — Wed, 24 Sep 2025 19:08:48 GMT

Hiya, im having issues linking my sky ID. When I go though the process of linking my ID it says 'account already linked', however I can't access any of bills, any of my sky mobile products or any features of the my sky app as it says 'this page is restricted' I How can I go about fixing this?

Re: Sky mobile

caesarome — Wed, 24 Sep 2025 19:26:44 GMT

@Sasha28

If it says your account is already linked then are you signed in with your main Sky ID and password ?

Re: Sky mobile

Sasha28 — Wed, 24 Sep 2025 20:14:59 GMT

Yes all the correct details. And I've tried all my emails I own aswell. And nothing is showing my sky mobile product or bills

Re: Sky mobile

caesarome — Wed, 24 Sep 2025 21:04:41 GMT

@Sasha28

You will have to either call Sky on 150 or use the social media links at the bottom of the page for help with this.