topic When should I expect delivery in Sky Mobile

When should I expect delivery

Sarah531 — Wed, 24 Sep 2025 11:13:51 GMT

Need to know when to expect delivery of new phone

Re: When should I expect delivery

63johnw — Wed, 24 Sep 2025 11:16:06 GMT

Hi @Sarah531 the latest information will be in your account, order status, no one here has any more information than what's shown there.

Re: When should I expect delivery

Princessperera — Mon, 07 Sep 2026 11:49:00 GMT

I need to know when new phone will be delivered

Re: When should I expect delivery

Daniel0210 — Mon, 07 Sep 2026 11:50:16 GMT

@Princessperera

Did you read the post immediately above yours?

As fellow customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.