https://helpforum.sky.com/t5/Sky-Mobile/PAC-code-issues/m-p/5095846#M264895 <P>I moved over to sky a few days ago &amp; wanted to keep my number from Vodafone which seemed to work fine but then today they said it would change over properly but I now have no signal no bars nothing can't call sky to sort as I have no phone just WiFi I need this sorting as I have a 3 year old &amp; worry I can't receive calls.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0053.png" style="width: 1206px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113332i9681C1ACBD6C4295/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0053.png" alt="IMG_0053.png" /></span></P><P> </P> Tue, 23 Sep 2025 13:38:16 GMT MikeSidd 2025-09-23T13:38:16Z https://helpforum.sky.com/t5/Sky-Mobile/PAC-code-issues/m-p/5095846#M264895 <P>I moved over to sky a few days ago &amp; wanted to keep my number from Vodafone which seemed to work fine but then today they said it would change over properly but I now have no signal no bars nothing can't call sky to sort as I have no phone just WiFi I need this sorting as I have a 3 year old &amp; worry I can't receive calls.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0053.png" style="width: 1206px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113332i9681C1ACBD6C4295/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0053.png" alt="IMG_0053.png" /></span></P><P> </P> Tue, 23 Sep 2025 13:38:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/PAC-code-issues/m-p/5095846#M264895 MikeSidd 2025-09-23T13:38:16Z https://helpforum.sky.com/t5/Sky-Mobile/PAC-code-issues/m-p/5096049#M264958 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4484531">@MikeSidd</a>&nbsp;</P> <P>What sim are you using in the phone as it should now be the Sky one if they transferred over today,</P> <P>&nbsp;</P> <P>With the Sky sim in the phone try this:</P> <P>&nbsp;</P> <P>Try refreshing the network settings so go Settings &gt; General &gt; Transfer or Reset [Device] &gt; Reset &gt; Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.</P> Tue, 23 Sep 2025 16:44:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/PAC-code-issues/m-p/5096049#M264958 caesarome 2025-09-23T16:44:25Z