topic Re: Change payment method and details. in Sky Mobile

Change payment method and details.

Liv1 — Mon, 22 Sep 2025 10:51:21 GMT

I want to change my direct debit details for it to come out of different account. It is not working as it is under a different account holder who is actually using the phone. Can I ge help to still change it please?

Re: Change payment method and details.

PandJ2020 — Mon, 22 Sep 2025 11:16:34 GMT

@Liv1 wrote:
I want to change my direct debit details for it to come out of different account. It is not working as it is under a different account holder who is actually using the phone. Can I ge help to still change it please?

I'm not sure Sky will take a DD from a different account name. Perhaps a debit card will work instead?

Re: Change payment method and details.

caesarome — Mon, 22 Sep 2025 12:09:07 GMT

@Liv1

If you are not the account holder then you will have to ask the account holder if they can change the direct debit details, if they do all devices will be paid to from that account and not just yours.

Re: Change payment method and details.

Chrismansi — Sun, 25 Jan 2026 13:53:58 GMT

Please can I change my direct debit details ?

Re: Change payment method and details.

caesarome — Sun, 25 Jan 2026 16:05:36 GMT

@Chrismansi

You can change your payment details via the MySky app or online:

https://www.sky.com/mobile-bill