https://helpforum.sky.com/t5/Sky-Mobile/Order-cancellation/m-p/5094176#M264397 <P>Have called to cancel my order made last night. Have been told because I signed the credit agreement it can't be, I have to wait until I receive the phone and then have to send that back, seems ridiculous! The Agreement itself states there's a 14 day cooling off period starting today!&nbsp;<BR />Help!!!</P><P>&nbsp;</P> Mon, 22 Sep 2025 08:33:33 GMT WR5 2025-09-22T08:33:33Z https://helpforum.sky.com/t5/Sky-Mobile/Order-cancellation/m-p/5094176#M264397 <P>Have called to cancel my order made last night. Have been told because I signed the credit agreement it can't be, I have to wait until I receive the phone and then have to send that back, seems ridiculous! The Agreement itself states there's a 14 day cooling off period starting today!&nbsp;<BR />Help!!!</P><P>&nbsp;</P> Mon, 22 Sep 2025 08:33:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Order-cancellation/m-p/5094176#M264397 WR5 2025-09-22T08:33:33Z https://helpforum.sky.com/t5/Sky-Mobile/Order-cancellation/m-p/5094200#M264400 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4483245">@WR5</a>&nbsp;</P> <P>That doesn't sound right to me so I would try again and if they say you can either register a complaint:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></SPAN></P> <P>&nbsp;</P> <P>Or wait and it arrives then call Skybto arrange its return and if you do it make sure you get and keep the proof of posting receipt.</P> Mon, 22 Sep 2025 09:04:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Order-cancellation/m-p/5094200#M264400 caesarome 2025-09-22T09:04:31Z