topic Re: No service in Sky Mobile

No service

AMK1999 — Sun, 21 Sep 2025 20:10:19 GMT

I transferred my sim card from my iphone 14 pro max to my iphone 17 pro max and i had no service other than via wifi. i transferred it back to my iphone 14 and it now doesn't work!

Re: No service

caesarome — Sun, 21 Sep 2025 20:35:36 GMT

@AMK1999

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: No service

AMK1999 — Sun, 21 Sep 2025 21:00:24 GMT

Hi, no. No mast issues

Re: No service

caesarome — Sun, 21 Sep 2025 21:29:58 GMT

Try request that the network settings are sent to your phone.

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.