https://helpforum.sky.com/t5/Sky-Mobile/Esim-or-sim-card/m-p/5092887#M264110 <P>My sim card has failed. Sky has tried to send a new sim but when i asked where it was it turned out they havent sent it due to a technical error. I am still waiting for another SIM card which will take up to 6 days to arrive. My phone Samsung A34 5g will take an esim. Would this be a quicker route to.get my phone working again and would I automatically keep my old number?</P><P>thanks for any help with this.</P> Sat, 20 Sep 2025 15:48:09 GMT peterwj 2025-09-20T15:48:09Z https://helpforum.sky.com/t5/Sky-Mobile/Esim-or-sim-card/m-p/5092887#M264110 <P>My sim card has failed. Sky has tried to send a new sim but when i asked where it was it turned out they havent sent it due to a technical error. I am still waiting for another SIM card which will take up to 6 days to arrive. My phone Samsung A34 5g will take an esim. Would this be a quicker route to.get my phone working again and would I automatically keep my old number?</P><P>thanks for any help with this.</P> Sat, 20 Sep 2025 15:48:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim-or-sim-card/m-p/5092887#M264110 peterwj 2025-09-20T15:48:09Z https://helpforum.sky.com/t5/Sky-Mobile/Esim-or-sim-card/m-p/5092936#M264119 <P>Yes, you should be able to convert to eSIM:&nbsp;<A href="https://www.sky.com/help/articles/esim-sky-mobile-convert-sim" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-convert-sim</A></P> Sat, 20 Sep 2025 16:29:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Esim-or-sim-card/m-p/5092936#M264119 PandJ2020 2025-09-20T16:29:00Z