topic Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile in Sky Mobile

Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Samraj — Mon, 15 Sep 2025 09:42:24 GMT

Hey, everyone 👋🏽

The iPhone 17 range and iPhone Air are officially available to pre-order 🚀

Click here to find out more about the new iPhone 17 range and iPhone Air!

Whether you're pre-ordering, upgrading, swapping, or just curious, this is your space to ask questions, support others, and stay informed alongside fellow community members.

iPhone 17 in Lavendar, iPhone 17 Pro in Cosmic Orange, iPhone 17 Pro Max in Cosmic Orange, and iPhone Air in Cloud White.

Some things to keep in mind:

Your order will only be processed once you sign your credit agreement.
Pre-orders won’t be delivered to you until the launch date at the earliest.
You’ll receive email and SMS updates on the status of your order and delivery.
Temporarily out of stock devices will be arranged for delivery when new stock arrives.

Click here to pre-order your new iPhone 17!

Click here to pre-order your new iPhone 17 Pro!

Click here to pre-order your new iPhone 17 Pro Max!

Click here to pre-order your new iPhone Air!

If you're excited about the new features, torn between colour options, or just up for a discussion on all things iPhone, feel free to join the discussion by sharing what you have to say 💭

iPhone 17

ZOE23 — Thu, 11 Sep 2025 18:29:57 GMT

How much are sky doing the iPhone 17 for ?

Re: iPhone 17

Daniel0210 — Thu, 11 Sep 2025 18:32:02 GMT

@ZOE23

Nothing has been announced yet.

Re: iPhone 17

PandJ2020 — Thu, 11 Sep 2025 18:41:18 GMT

Says from 1PM on Friday, so not long before you find out...

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Ejog111 — Fri, 12 Sep 2025 13:15:28 GMT

Tried to order 17 pro, having waited patiently for my turn in a queue 10,000+

Went through pages of agreements etc.

Entered credit card details, confirmed order... then the site hung... I waited & waited but nothing.

then it reverted back to the beginning so I'm a few thousand back in the queue again and have to wait my turn.

I'll buy my new phone elsewhere, I have better things to do than guess if Sky's site is going to graciously allow me to pay them money while repeatedly having to input my credit card details.

Frustrating but I've only lost my time, Sky have lost my order.

Bought I phone 17 pro

LB1969 — Fri, 12 Sep 2025 13:23:48 GMT

Hello,

I have recently bought the iPhone 17 pro.

I already have an iPhone 14 Pro which is already paid up - please confirm I will not be charged for this device anymore?

regards
megan

Re: Bought I phone 17 pro

63johnw — Fri, 12 Sep 2025 13:26:17 GMT

Hi @LB1969 if it's paid off you won't be charged. Look at your future bills to see. If you have a sim plan then that will continue unless you cancel it.

Re: Bought I phone 17 pro

SKY1992bf — Fri, 12 Sep 2025 13:27:56 GMT

@LB1969 As fellow customers we can't confirm anything but if you have made all payments you shouldn't be charged anymore for the device

sim plans will continue to be charged unless physically cancelled

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Clarkey5 — Fri, 12 Sep 2025 14:25:38 GMT

Went through the entire thing, accepted, got the emails... then had the order cancelled due to credit checks failing? Not to brag, but I have a 984 score on Experian, and absolutely no "areas to monitor" on my report! Utterly bizarre.

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Daniel0210 — Fri, 12 Sep 2025 14:28:04 GMT

@Clarkey5
For a sim deal it’s just a soft credit check, for a device there’s also an enhanced check. See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile

Be aware that if you keep trying to order the device this could further impact your credit score. If you contact Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record.

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

PandJ2020 — Fri, 12 Sep 2025 14:28:06 GMT

@Clarkey5 wrote:
Went through the entire thing, accepted, got the emails... then had the order cancelled due to credit checks failing? Not to brag, but I have a 984 score on Experian, and absolutely no "areas to monitor" on my report! Utterly bizarre.

There is more to a credit check than your score. https://www.sky.com/help/articles/credit-checks-sky-mobile

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Clarkey5 — Fri, 12 Sep 2025 14:31:06 GMT

I'm aware, just there's absolutely nothing that I can see that would impact things. I have multiple other accounts: TV & broadband with Sky, as well as two other mobile phone contracts. I've never been rejected for any credit before. Very odd.

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

PandJ2020 — Fri, 12 Sep 2025 14:34:03 GMT

@Clarkey5 wrote:
I'm aware, just there's absolutely nothing that I can see that would impact things. I have multiple other accounts: TV & broadband with Sky, as well as two other mobile phone contracts. I've never been rejected for any credit before. Very odd.

Yeah, can sometimes be odd and they may not tell you the reason. Can be some sort of mismatch of address.

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Clarkey5 — Fri, 12 Sep 2025 14:36:31 GMT

Very strange, but no bother. I'll order directly through Apple if necessary.

Iphone 17 pro max

SSD1612 — Fri, 12 Sep 2025 15:04:05 GMT

Hi, I did order iphone 17 pro max. But my account still says cca signed, check back later. I am a bit scared now. Will it get rejected?? it's been 3 hrs now.

Re: Iphone 17 pro max

caesarome — Fri, 12 Sep 2025 15:55:18 GMT

@SSD1612

You have done everything you need to do as I should imagine that further credit checks are now taking place so if you do not receive an "your order has been cancelled" email then it is just a case of waiting until the device is dispatched.

Mrs Claire Townley

ClaireTow — Fri, 12 Sep 2025 16:40:13 GMT

Trying to pre order iPhone 17 pro max

iPhone 17 pro max

TeaD — Fri, 12 Sep 2025 17:49:05 GMT

I was wondering if I can get the iPhone 17 pro max with a plastic SIM card instead of the eSIM or is it eSIM only, it's giving me both options but I don't want to go through get the phone and realise I have to have the eSIM as I did this with an iPad recently and yeah can anyone help at all?

Re: iPhone 17 pro max

63johnw — Fri, 12 Sep 2025 17:52:23 GMT

Hi @TeaD the UK version will have a physical SIM card slot.

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

SSD1612 — Fri, 12 Sep 2025 17:52:28 GMT

Did anybody get an email stating, Good news, your order will be delivered to your address??