https://helpforum.sky.com/t5/Sky-Mobile/Pre-order/m-p/5088203#M262208 <P>My pre order is cancelled so why is showing in my sky and also set the direct debit in my account</P> Wed, 17 Sep 2025 09:08:32 GMT Ayush3 2025-09-17T09:08:32Z https://helpforum.sky.com/t5/Sky-Mobile/Pre-order/m-p/5088203#M262208 <P>My pre order is cancelled so why is showing in my sky and also set the direct debit in my account</P> Wed, 17 Sep 2025 09:08:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Pre-order/m-p/5088203#M262208 Ayush3 2025-09-17T09:08:32Z https://helpforum.sky.com/t5/Sky-Mobile/Pre-order/m-p/5088214#M262210 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4478758">@Ayush3</a>&nbsp; this usually happens when you fail the second, more enhanced credit checks carried out by sky. A call to them will confirm but they won't be able to tell you why. It can take a little while for your account to update.&nbsp;</P> Wed, 17 Sep 2025 09:15:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Pre-order/m-p/5088214#M262210 63johnw 2025-09-17T09:15:14Z