topic Re: iPad ordered in Sky Mobile

iPad ordered

Deanlavisher — Tue, 16 Sep 2025 21:10:54 GMT

I ordered an iPad on Saturday & sky took my upfront payment fine but I've had no emails sent of the agreement, delivery, billing or product which is strange, I also can't see the device or get into on my account but 2 iPads were delivered today to my address, any ideas or suggestions please, is there an issue? Thanks

Re: iPad ordered

caesarome — Tue, 16 Sep 2025 21:34:45 GMT

@Deanlavisher

The latest on your order should be found here:

https://www.sky.com/ordertracking

@Deanlavisher wrote:

2 iPads were delivered today to my address,

Did these iPads match the one you ordered, have you had any calls from anyone about these as it could be related to this:

https://www.sky.com/help/articles/account-takeover

Re: iPad ordered

PandJ2020 — Tue, 16 Sep 2025 21:36:09 GMT

Be careful. There's a chance your account may have been compromised - if someone unexpected calls to collect those iPad's then do not give them to them.

See here: https://www.sky.com/help/articles/account-takeover