https://helpforum.sky.com/t5/Sky-Mobile/NEW-PHONE-NOT-WORKING/m-p/5087190#M261932 I have changed my phone from Android to iPhone and put sim card into new phone but phone doesn't work any ideas? Tue, 16 Sep 2025 11:34:36 GMT EDWARDS6 2025-09-16T11:34:36Z https://helpforum.sky.com/t5/Sky-Mobile/NEW-PHONE-NOT-WORKING/m-p/5087190#M261932 I have changed my phone from Android to iPhone and put sim card into new phone but phone doesn't work any ideas? Tue, 16 Sep 2025 11:34:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/NEW-PHONE-NOT-WORKING/m-p/5087190#M261932 EDWARDS6 2025-09-16T11:34:36Z https://helpforum.sky.com/t5/Sky-Mobile/NEW-PHONE-NOT-WORKING/m-p/5087203#M261935 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1502808">@EDWARDS6</a>&nbsp; try this.&nbsp;<BR /><BR /></P><P>Go to sky.com/networksettings (My Account &gt; Mobile &gt; Settings) and sign in with your Sky iD.<BR />Select the mobile number or SIM name you're having trouble with.<BR />Scroll to 'Resend network settings' and select Request settings.<BR />Save the settings when your receive&nbsp;them and reboot your phone.</P> Tue, 16 Sep 2025 11:49:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/NEW-PHONE-NOT-WORKING/m-p/5087203#M261935 63johnw 2025-09-16T11:49:25Z