Order cancelled

Facchini — Sat, 13 Sep 2025 22:43:33 GMT

I switched from operator 3 to SKY mobile I paid 100 and my change was cancelled but I didn't get a refund

Re: Order cancelled

Daniel0210 — Sun, 14 Sep 2025 04:43:51 GMT

@Facchini wrote:

I switched from operator 3 to SKY mobile I paid 100 and my change was cancelled but I didn't get a refund

@Facchini

Do you mean you failed the necessary credit checks?

See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.

topic Re: Order cancelled in Sky Mobile

Order cancelled

Re: Order cancelled