topic Re: Cannot sign my mobile agreement in Sky Mobile

Cannot sign my mobile agreement

Justin2025 — Fri, 12 Sep 2025 21:43:35 GMT

I have attached a photo, when i click sign here i just go into a loop. The messages in my inbox just says nothing there and try again... anyone else had this issue not being able to sign it?

Re: Cannot sign my mobile agreement

SSD1612 — Fri, 12 Sep 2025 22:09:05 GMT

If you go to my devices, if you find the device you ordered, there will be an option to sign the contract.

Re: Cannot sign my mobile agreement

Justin2025 — Sat, 13 Sep 2025 02:49:18 GMT

It's not showing it on my devices.

Re: Cannot sign my mobile agreement

caesarome — Sat, 13 Sep 2025 04:36:06 GMT

@Justin2025

We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295