https://helpforum.sky.com/t5/Sky-Mobile/My-new-phone/m-p/5084068#M261407 <P>I have just been charged for my iPhone 15 pro which I have swopped for a iPhone 16 pro so I have been charged for both despite sending the 15 back</P> Fri, 12 Sep 2025 20:51:57 GMT Menorca1966 2025-09-12T20:51:57Z https://helpforum.sky.com/t5/Sky-Mobile/My-new-phone/m-p/5084068#M261407 <P>I have just been charged for my iPhone 15 pro which I have swopped for a iPhone 16 pro so I have been charged for both despite sending the 15 back</P> Fri, 12 Sep 2025 20:51:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-new-phone/m-p/5084068#M261407 Menorca1966 2025-09-12T20:51:57Z https://helpforum.sky.com/t5/Sky-Mobile/My-new-phone/m-p/5084076#M261409 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2958738">@Menorca1966</a>&nbsp;</P> <P>Any device returned has to be inspected by the company that handles the return so during this period billing does continue&nbsp;as normal but once the inspection has taken place and if nothing more is due to be paid against the device then the billing should cease and possibly you will see a credit for any overpayment or a one off additional to your bill if there is still any outstanding amount against it.</P> Fri, 12 Sep 2025 21:03:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-new-phone/m-p/5084076#M261409 caesarome 2025-09-12T21:03:25Z