https://helpforum.sky.com/t5/Sky-Mobile/Handset/m-p/5083278#M261211 I got a SIM deal, but cannot get handset deal Fri, 12 Sep 2025 06:41:54 GMT Norm-- 2025-09-12T06:41:54Z https://helpforum.sky.com/t5/Sky-Mobile/Handset/m-p/5083278#M261211 I got a SIM deal, but cannot get handset deal Fri, 12 Sep 2025 06:41:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Handset/m-p/5083278#M261211 Norm-- 2025-09-12T06:41:54Z https://helpforum.sky.com/t5/Sky-Mobile/Handset/m-p/5083281#M261212 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4474528">@Norm--</a>&nbsp;</P> <P>Could you have failed the credit check?&nbsp;For a sim deal it’s just a soft credit check, for a device there’s also an enhanced check. See this link for Skys guidance ~ <BR /><A href="https://www.sky.com/help/articles/credit-checks-sky-mobile" target="_blank">https://www.sky.com/help/articles/credit-checks-sky-mobile </A>&nbsp;<BR /><BR />Be aware that if you keep trying to order the device this could further impact your credit score.&nbsp;</P> Fri, 12 Sep 2025 06:46:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Handset/m-p/5083281#M261212 Daniel0210 2025-09-12T06:46:54Z