topic Re: Roaming passport plus not working in Sky Mobile

Roaming passport plus not working

Eddie1982 — Thu, 11 Sep 2025 14:17:39 GMT

We paid for roaming passport plus for two mobiles to make calls whilst we're in the USA. W

e received texts to say it was activated but it's not working. We've done all the help topics, clicked on links, reset our phones etc but nothing. Feel like we've been conned.

Re: Roaming passport plus not working

Daniel0210 — Thu, 11 Sep 2025 14:19:36 GMT

Try the troubleshooting in this link @Eddie1982

https://www.sky.com/help/articles/sky-mobile-roaming-problems

Re: Roaming passport plus not working

Eddie1982 — Thu, 11 Sep 2025 14:43:27 GMT

Thanks Daniel, I tried that but still no success.