https://helpforum.sky.com/t5/Sky-Mobile/My-bill/m-p/5081872#M261020 <P>Hi I made a payment early In September for my bill about 3/4 days before it was due and then you still took it out, can you see it? And will it cover next month?</P><P>I havnt paid two payments for £54&nbsp;</P> Wed, 10 Sep 2025 17:02:03 GMT Hippohaj 2025-09-10T17:02:03Z https://helpforum.sky.com/t5/Sky-Mobile/My-bill/m-p/5081872#M261020 <P>Hi I made a payment early In September for my bill about 3/4 days before it was due and then you still took it out, can you see it? And will it cover next month?</P><P>I havnt paid two payments for £54&nbsp;</P> Wed, 10 Sep 2025 17:02:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-bill/m-p/5081872#M261020 Hippohaj 2025-09-10T17:02:03Z https://helpforum.sky.com/t5/Sky-Mobile/My-bill/m-p/5081878#M261024 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473444">@Hippohaj</a>&nbsp;<BR />In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to try to help other customers.</P> <P>&nbsp;</P> <P><SPAN>It sounds like you've made an unnecessary manual payment. If you have a continuous payment method set up (which you should have), you never need to make a manual payment. Once the original planned payment has been processed a credit should appear on your Sky account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would suggest NOT making any manual payments unless requested to by Sky.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you prefer, once your extra payment is showing as a credit, contact Sky who can arrange a refund within the standard 3-5 working days.</SPAN></P> Wed, 10 Sep 2025 17:07:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-bill/m-p/5081878#M261024 Daniel0210 2025-09-10T17:07:25Z