https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081594#M260980 <P>I have been told its a local mast issue, but why would that affect me if im going to Manchester or somewhere away from my area?</P> Wed, 10 Sep 2025 13:02:25 GMT AliF23 2025-09-10T13:02:25Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081268#M260962 I haven't been able to connect to sky mobile network for a week now it's says I am not registered to network. Wed, 10 Sep 2025 08:25:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081268#M260962 AliF23 2025-09-10T08:25:45Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081307#M260963 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472956">@AliF23</a>&nbsp;</P> <P>Does any mast issues show here for you:</P> <P><BR /><A href="https://www.sky.com/help/servicestatus/mobile" target="_blank">https://www.sky.com/help/servicestatus/mobile</A></P> <P><BR />If not then you will have to contact Sky, perhaps via social media as there are links at the bottom of this page to their sites. They might want to send you a replacement sim to try incase the one you have got has developed a fault,</P> Wed, 10 Sep 2025 09:07:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081307#M260963 caesarome 2025-09-10T09:07:05Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081499#M260965 <P>It says there is a problem with 5G but everything else is OK.&nbsp; This is not correct it have not been able to connect for a week and no info or help from Sky.</P> Wed, 10 Sep 2025 11:24:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081499#M260965 AliF23 2025-09-10T11:24:01Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081509#M260966 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472956">@AliF23</a>&nbsp;</P> <P>Have you applied the 5G add-on?</P> Wed, 10 Sep 2025 11:29:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081509#M260966 Daniel0210 2025-09-10T11:29:43Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081519#M260967 <UL><LI>What is this, and if the mast is having an issue with 5G what would be the point?&nbsp; It says there are no issues with 4G in my area, but there is, nothing is working and hasn't been for a week now.</LI></UL> Wed, 10 Sep 2025 11:36:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081519#M260967 AliF23 2025-09-10T11:36:57Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081522#M260968 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472956">@AliF23</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-mobile-5g" target="_blank">https://www.sky.com/help/articles/sky-mobile-5g</A>&nbsp;</P> Wed, 10 Sep 2025 11:42:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081522#M260968 Daniel0210 2025-09-10T11:42:20Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081539#M260971 <P>Thank you, but as stated i do not have 5G coverage in my area.</P> Wed, 10 Sep 2025 11:57:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081539#M260971 AliF23 2025-09-10T11:57:52Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081545#M260973 <P>Your only option is to contact Sky about getting a replacement sim sent to you.</P> Wed, 10 Sep 2025 12:04:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081545#M260973 caesarome 2025-09-10T12:04:58Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081581#M260976 <P>Same issue - now awaiting new sim after all troubleshooting failed. Not clear why this has happened&nbsp;</P> Wed, 10 Sep 2025 12:41:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081581#M260976 Fizzelle 2025-09-10T12:41:08Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081594#M260980 <P>I have been told its a local mast issue, but why would that affect me if im going to Manchester or somewhere away from my area?</P> Wed, 10 Sep 2025 13:02:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5081594#M260980 AliF23 2025-09-10T13:02:25Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5082171#M261066 <P>Hello I had this issue also. After lots of different troubleshooting I accidentally went into my 'sky menu app' and pressed the roaming button. I think it changed it to automatic. This solved my issue straight away. It could be the same for you.&nbsp; Sky menu is a different app to sky account.&nbsp; If you search for it on your phone it should pop up. Give it a try.</P> Wed, 10 Sep 2025 21:13:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5082171#M261066 Mdl82 2025-09-10T21:13:07Z https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5082242#M261073 <P>no inernet connerction to my phone</P> Thu, 11 Sep 2025 05:54:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-connection-to-Network-since-1-September/m-p/5082242#M261073 kjb82 2025-09-11T05:54:25Z