https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5081216#M260935 <P>Can anyone help me. I want to upgrade for the new iPhone which I can pre order as of Friday. However it says to send my old phone back within 2 weeks is that from when I've got my new phone or from when I've started the upgrade swap</P> Wed, 10 Sep 2025 06:57:42 GMT Becky1104 2025-09-10T06:57:42Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5081216#M260935 <P>Can anyone help me. I want to upgrade for the new iPhone which I can pre order as of Friday. However it says to send my old phone back within 2 weeks is that from when I've got my new phone or from when I've started the upgrade swap</P> Wed, 10 Sep 2025 06:57:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5081216#M260935 Becky1104 2025-09-10T06:57:42Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5081311#M260951 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3650285">@Becky1104</a>&nbsp;</P> <P>I would guess that it is within 2 wees of receiving your new phone.</P> Wed, 10 Sep 2025 09:09:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5081311#M260951 caesarome 2025-09-10T09:09:14Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5081380#M260959 <P>From previous expereince, the date is "roughly" from when it is signed for. Sky are thankfully quite forgiving if you are a little late on returning it, but don't take that as gospal.&nbsp;</P> Wed, 10 Sep 2025 09:56:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/5081380#M260959 Disant2k 2025-09-10T09:56:38Z