https://helpforum.sky.com/t5/Sky-Mobile/iPad-repair/m-p/5080400#M260821 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472143">@Jadeleigh19</a>&nbsp; if Sky are saying it's damage caused by you rather than a fault then you would need to pay. If that's what Sky are saying I would request the device sent back and take it to an Apple Store for them to look at.&nbsp;</P> Tue, 09 Sep 2025 09:15:28 GMT 63johnw 2025-09-09T09:15:28Z https://helpforum.sky.com/t5/Sky-Mobile/iPad-repair/m-p/5080335#M260809 <P>I have sent my iPad for repair with your selfs not even 4 months old and the speaker dosent work and your telling me I have to pay for the repair&nbsp;</P> Tue, 09 Sep 2025 07:42:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPad-repair/m-p/5080335#M260809 Jadeleigh19 2025-09-09T07:42:21Z https://helpforum.sky.com/t5/Sky-Mobile/iPad-repair/m-p/5080362#M260815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472143">@Jadeleigh19</a>&nbsp;</P> <P>You are talking to other customers here but what we can say no matter if you sent this off for repair via Sky or Apple then you do have to pay as your monthly subscription&nbsp;doesn't cover repairs like this.</P> Tue, 09 Sep 2025 08:30:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPad-repair/m-p/5080362#M260815 caesarome 2025-09-09T08:30:41Z https://helpforum.sky.com/t5/Sky-Mobile/iPad-repair/m-p/5080400#M260821 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4472143">@Jadeleigh19</a>&nbsp; if Sky are saying it's damage caused by you rather than a fault then you would need to pay. If that's what Sky are saying I would request the device sent back and take it to an Apple Store for them to look at.&nbsp;</P> Tue, 09 Sep 2025 09:15:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPad-repair/m-p/5080400#M260821 63johnw 2025-09-09T09:15:28Z