https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078897#M260636 <P>Thank you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 07 Sep 2025 11:01:42 GMT K72s 2025-09-07T11:01:42Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078881#M260632 <P>Is anyone else struggling to swap their mobile phone online? I click to swap but the page just never finishes loading so I'm stuck &nbsp;&nbsp;</P> Sun, 07 Sep 2025 10:33:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078881#M260632 K72s 2025-09-07T10:33:01Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078883#M260633 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4470750">@K72s</a>&nbsp;</P> <P>If that doesn't change after perhaps trying a different browser and/or clearing your cache give Sky a call by dialling 150 from your current Sky mobile and an agent can help you place the swap order.&nbsp;</P> Sun, 07 Sep 2025 10:39:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078883#M260633 Daniel0210 2025-09-07T10:39:50Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078885#M260634 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4470750">@K72s</a>&nbsp; there have been a few reports of the same, you will need to call sky on 150 for help upgrading.&nbsp;</P> Sun, 07 Sep 2025 10:40:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078885#M260634 63johnw 2025-09-07T10:40:28Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078897#M260636 <P>Thank you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 07 Sep 2025 11:01:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-swap-my-monile/m-p/5078897#M260636 K72s 2025-09-07T11:01:42Z