https://helpforum.sky.com/t5/Sky-Mobile/Returning-2-swapped-phones/m-p/5078494#M260581 <P>If you have only received the ackaging to return one of then I would contact them about this missing ackaging and to ask them if they can extend the 14 day return window due to the packaging not arriving.</P> Sat, 06 Sep 2025 15:09:38 GMT caesarome 2025-09-06T15:09:38Z https://helpforum.sky.com/t5/Sky-Mobile/Returning-2-swapped-phones/m-p/5078437#M260567 <P>I recently arranged to swap 2 phones . One packaging box + one label was received to return the 2 phones .&nbsp;<BR />one new phone has arrived and I have 14 days to return it but the other new phone looks like it will take another 2 weeks to arrive . Should I wait to return both phones together , exceeding the 14 days , or try and get Sky to send another returns box and label ? Any guidance would be appreciated .&nbsp;</P> Sat, 06 Sep 2025 13:28:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Returning-2-swapped-phones/m-p/5078437#M260567 WR60 2025-09-06T13:28:58Z https://helpforum.sky.com/t5/Sky-Mobile/Returning-2-swapped-phones/m-p/5078494#M260581 <P>If you have only received the ackaging to return one of then I would contact them about this missing ackaging and to ask them if they can extend the 14 day return window due to the packaging not arriving.</P> Sat, 06 Sep 2025 15:09:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Returning-2-swapped-phones/m-p/5078494#M260581 caesarome 2025-09-06T15:09:38Z