topic Re: New sim in Sky Mobile

New sim

Stevec1976 — Fri, 05 Sep 2025 18:02:14 GMT

I have ordered a new sim for a new phone I have purchased direct from supplier will this be the same mobile number as I already have if not what tldo I have to do

Re: New sim

63johnw — Fri, 05 Sep 2025 18:13:51 GMT

Hi @Stevec1976 a new sim will come with a new number. If you had ordered a replacement sim then that would have the old number (assuming this old number is also with sky). If your old sim/number is with a different network then you need to get a PAC from that network and give it to sky and your old number will transfer to your new activated sim from sky on the next working day.

Re: New sim

caesarome — Fri, 05 Sep 2025 18:20:35 GMT

@Stevec1976 wrote:

I have ordered a new sim for a new phone I have purchased direct from supplier

Is this supplier Sky ?

Who is your current number with, Sky or someone else ?

Re: New sim

Stevec1976 — Fri, 05 Sep 2025 18:33:55 GMT

I'm with sky at the moment but I've bought a new phone from Samsung so I needed a sim card for that so not sure if it will have a new number or not

Re: New sim

63johnw — Fri, 05 Sep 2025 18:39:49 GMT

@Stevec1976 That sounds like you have ordered a new sim with a new number. You should just put your old sim in the new phone but don't activate the new sim and it will drop off your account.