https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Pro/m-p/5077221#M260394 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4469073">@Michelle243</a>&nbsp;</P> <P>You can only return a phone if:</P> <P>&nbsp;</P> <P>You do it via a swap/upgrade or if you have had it for less than 31 days or less.</P> <P>&nbsp;</P> <P>If you placed an order for a new phone then you could have done it then via the swap/upgrade route.</P> Thu, 04 Sep 2025 18:36:34 GMT caesarome 2025-09-04T18:36:34Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Pro/m-p/5077215#M260393 <P>I would to return my old phone as I got a new one with sky mobile</P> Thu, 04 Sep 2025 18:30:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Pro/m-p/5077215#M260393 Michelle243 2025-09-04T18:30:28Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Pro/m-p/5077221#M260394 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4469073">@Michelle243</a>&nbsp;</P> <P>You can only return a phone if:</P> <P>&nbsp;</P> <P>You do it via a swap/upgrade or if you have had it for less than 31 days or less.</P> <P>&nbsp;</P> <P>If you placed an order for a new phone then you could have done it then via the swap/upgrade route.</P> Thu, 04 Sep 2025 18:36:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-13-Pro/m-p/5077221#M260394 caesarome 2025-09-04T18:36:34Z