International roaming

Ersywersy2000 — Wed, 03 Sep 2025 10:52:48 GMT

I am currently in Romania visiting family and since I landed my phone/SIM card hasn't identified I'm in a different country, despite having a roaming passport and a spend cap on my account I still can't use my services are there isn't any service to connect to. Someone please help

Re: International roaming

Daniel0210 — Wed, 03 Sep 2025 11:22:51 GMT

@Ersywersy2000

This link explains roaming passport plus.

https://www.sky.com/help/articles/sky-mobile-roaming-passport-plus

For Romania it should cost you £2 for each 24 hours use of your home allowance. You need to ensure roaming and mobile data are turned on in your phone settings and it will kick in when you send a text, make a call or use a small amount of data. Set any spend cap to cover the total number of days you are there. Remember that calls to local numbers are charged extra at international rates.

There is now a fair usage policy. Roaming using Roaming Passport Plus is now limited to 25GB per billing period then it's £2.50per GB.

From Skys own website...

When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel.

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy.

topic International roaming in Sky Mobile

International roaming

Re: International roaming