topic Re: Mobile data is not working in Sky Mobile

Mobile data is not working

MohammedKaleem — Sun, 31 Aug 2025 22:59:32 GMT

I am trying to use my mobile data but it is not been working since last 2 day.

Re: Mobile data is not working

caesarome — Mon, 01 Sep 2025 04:31:17 GMT

Give this a try:

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

Re: Mobile data is not working

63johnw — Mon, 01 Sep 2025 05:42:59 GMT

Hi @MohammedKaleem also check for any issues in your area.

https://www.sky.com/help/articles/service-status-sky-mobile

Re: Mobile data is not working

Lt_Shade — Mon, 01 Sep 2025 08:53:49 GMT

Lately with Sky I need to restat my phone to get my mobile data back working after recieving a phone call.