topic Re: New sim cannot make calls or receive calls or activation code after iPhone 11 in Sky Mobile

New sim cannot make calls or receive calls or activation code after iPhone 11

Kitkat0860 — Sun, 31 Aug 2025 10:50:03 GMT

I have received a replacement sim. I have had no signal fir around 4 weeks. I have followed instructions to install sim but I cannot receive an activation code or make any calls etc. basically it is useless. I have tried with the bot IT IS USELESS. I am going to have to leave SKY if no-one can help. I can't ring them to talk to someone due to above. HELP you are my last resort

Re: New sim cannot make calls or receive calls or activation code after iPhone 11

caesarome — Sun, 31 Aug 2025 11:06:20 GMT

@Kitkat0860

We are customers here as well so we are limited in what we can do for you.

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: New sim cannot make calls or receive calls or activation code after iPhone 11

Kitkat0860 — Sun, 31 Aug 2025 11:08:30 GMT

Thank you but no luck. I will have to find another provider.