topic Re: Sent an IPad without request in Sky Mobile

Sent an IPad without request

Beano7 — Fri, 29 Aug 2025 15:21:38 GMT

I was scammed by a man saying he was from Sky, asking me if I wanted an IPad, to which I replied definitely not. The IPad arrived, then a label to return it , back to the scammer of course.
I called Sky hopefully the real one) and they gave me an envelope to return to an Ingram Micro Services in Norwich. Is this address legitimate? No mention of Sky on the label. Would appreciate any help on this.

Re: Sent an IPad without request

PandJ2020 — Fri, 29 Aug 2025 15:29:40 GMT

See the info here: https://www.sky.com/help/articles/account-takeover

The official address is in Nuneaton - if you return it anywhere else you may be liable for its cost.

Re: Sent an IPad without request

caesarome — Fri, 29 Aug 2025 15:30:50 GMT

@Beano7 wrote:

I called Sky hopefully the real one) and they gave me an envelope to return to an Ingram Micro Services in Norwich. Is this address legitimate? No mention of Sky on the label. Would appreciate any help on this.

That address is legit as it is where returned devices like mobiles and iPad go as Ingram Micro have the contract from Sky to handle these returns.