https://helpforum.sky.com/t5/Sky-Mobile/Sim-card-activation-after-phone-stolen/m-p/5070412#M259494 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463058">@ColinSinclair</a>&nbsp;</P> <P>If the sim card was stolen&nbsp;(along with the phone) and was not activated then&nbsp; a replacement can not be sent so your option is to order a new one yourself (physical sim or esim) and use that instead.</P> Wed, 27 Aug 2025 21:05:41 GMT caesarome 2025-08-27T21:05:41Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-card-activation-after-phone-stolen/m-p/5070359#M259492 <P>Daughters phone was stolen phoned up sky to deactivate the sim card and get a replacement one. They won't send me out a new one unless I activate the old one which is stolen and they won't let me have an e sim without sending me a new SIM card incase I want to swap back to a physical card when the phone will take e sim!&nbsp;</P><P>If I active the old one the people who have stole it can use it how I am going to get a SIM card?&nbsp;</P> Wed, 27 Aug 2025 19:47:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-card-activation-after-phone-stolen/m-p/5070359#M259492 ColinSinclair 2025-08-27T19:47:49Z https://helpforum.sky.com/t5/Sky-Mobile/Sim-card-activation-after-phone-stolen/m-p/5070412#M259494 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463058">@ColinSinclair</a>&nbsp;</P> <P>If the sim card was stolen&nbsp;(along with the phone) and was not activated then&nbsp; a replacement can not be sent so your option is to order a new one yourself (physical sim or esim) and use that instead.</P> Wed, 27 Aug 2025 21:05:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sim-card-activation-after-phone-stolen/m-p/5070412#M259494 caesarome 2025-08-27T21:05:41Z