topic Re: Canary Islands data use in Sky Mobile

Canary Islands data use

MC183 — Wed, 27 Aug 2025 18:04:27 GMT

I'm travelling to the Canary Islands soon and want to use data for maps, WhatsApp mainly

I have enough data saved in my 'piggy bank' as well as unused data for the month

can I just access it as normal?

Is there a cost I have to pay?

Many thanks

Re: Canary Islands data use

63johnw — Wed, 27 Aug 2025 18:09:14 GMT

Hi @MC183 it will cost you £2 for each 24 hours use of your home network and piggybank. There is also a 25 Gig roaming limit now, after which you would need to pay for extra data. Calls to local numbers are charged at international rates and not included in the £2 daily charge.

Re: Canary Islands data use

Daniel0210 — Wed, 27 Aug 2025 18:14:45 GMT

@MC183

As @63johnw has mentioned there is now a fair usage policy. Roaming using Roaming Passport Plus is now limited to 25GB per billing period then it's £2.50per GB.

From Skys own website...

When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel.

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy.

Re: Canary Islands data use

oj01 — Wed, 27 Aug 2025 20:44:58 GMT

@MC183 wrote:
I'm travelling to the Canary Islands soon and want to use data for maps, WhatsApp mainly
I have enough data saved in my 'piggy bank' as well as unused data for the month
can I just access it as normal?
Is there a cost I have to pay?
Many thanks
M

Would suggest using a maps app such as Maps.Me where you download the maps before you leave, then you don't need to use data to access them.