https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile/m-p/5070276#M259476 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4162304">@AmberG1</a>&nbsp; i had this issue for a short while last night, it sorted itself out after a while. I restarted my device a couple of times and made sure the login details were correct and after a little while it accepted my details.&nbsp;</P> Wed, 27 Aug 2025 18:07:08 GMT 63johnw 2025-08-27T18:07:08Z https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile/m-p/5070249#M259469 <P>Trying to login to my sky mobile to view my bills and it keeps hitting me with the 'account is not authorised to access mysky app' and then i try login on the website which works but I go to view bills and it then says my sky account is not authorised to view these details? not sure what is going on&nbsp;</P> Wed, 27 Aug 2025 17:42:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile/m-p/5070249#M259469 AmberG1 2025-08-27T17:42:34Z https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile/m-p/5070276#M259476 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4162304">@AmberG1</a>&nbsp; i had this issue for a short while last night, it sorted itself out after a while. I restarted my device a couple of times and made sure the login details were correct and after a little while it accepted my details.&nbsp;</P> Wed, 27 Aug 2025 18:07:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile/m-p/5070276#M259476 63johnw 2025-08-27T18:07:08Z https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile/m-p/5081817#M261014 <P>Same thing has been happening me for months with multiple calls to customer service which haven't done a thing about it</P><P>&nbsp;</P> Wed, 10 Sep 2025 16:18:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/sky-mobile/m-p/5081817#M261014 Dan228 2025-09-10T16:18:17Z