topic Cancelled Sim but bill still looking higher in Sky Mobile

Cancelled Sim but bill still looking higher

Liam145 — Wed, 27 Aug 2025 16:23:56 GMT

I cancelled my sim with Sky Mobile as unhappy with the data connection but I'm still paying for my iPhone through them. When I look mobile bill it says I owe £38 next pay but after clicking on it, it says £22 so which will it be or does it take a while to update everything to my new price

Re: Cancelled Sim but bill still looking higher

caesarome — Wed, 27 Aug 2025 16:28:33 GMT

@Liam145

When did you cancel the sim if it was today then as the billing isn't live it can take a little while to update and if your next bill is due to be paid in the next 14 days or less then it is to late to remove the sim charge from it so you could well be charged for it but it should then be credited back on the next one.

Re: Cancelled Sim but bill still looking higher

Liam145 — Wed, 27 Aug 2025 17:04:33 GMT

Was today I cancelled, as long as I ain't paying the full amount