https://helpforum.sky.com/t5/Sky-Mobile/Error-message/m-p/5068591#M259232 <P>Hello I am trying to purchase a new phone and keep receiving this message "<SPAN>It’s not you, it’s us. Try refreshing the page. Or use the link below to start again"</SPAN></P><P>&nbsp;</P><P><SPAN>Any suggestions ?</SPAN></P> Mon, 25 Aug 2025 20:07:47 GMT Heywood99 2025-08-25T20:07:47Z https://helpforum.sky.com/t5/Sky-Mobile/Error-message/m-p/5068591#M259232 <P>Hello I am trying to purchase a new phone and keep receiving this message "<SPAN>It’s not you, it’s us. Try refreshing the page. Or use the link below to start again"</SPAN></P><P>&nbsp;</P><P><SPAN>Any suggestions ?</SPAN></P> Mon, 25 Aug 2025 20:07:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Error-message/m-p/5068591#M259232 Heywood99 2025-08-25T20:07:47Z https://helpforum.sky.com/t5/Sky-Mobile/Error-message/m-p/5068608#M259234 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3507080">@Heywood99</a>&nbsp;</P> <P>Is this error keeps occuring you will have to call Sky to get the order placed..</P> Mon, 25 Aug 2025 20:33:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Error-message/m-p/5068608#M259234 caesarome 2025-08-25T20:33:44Z