topic Re: 5G in Sky Mobile

5G

Jam14 — Mon, 25 Aug 2025 13:07:56 GMT

Absolutely rubbish service , never works I can't hardly access internet can use google maps for sat nav and it's coasting me £12 a month complete rip off I want to cancel it how can I ?

Re: 5G

63johnw — Mon, 25 Aug 2025 13:19:23 GMT

Hi @Jam14 if you are within the 31 day cooling off period or outside of the 12 month minimum term then you cancel by calling sky on 150. Can't be done online unless you get a PAC to transfer to another network. Less than 12 months and you will be liable for early termination charges.

edit. Have you activated the 5G add on?

https://www.sky.com/help/articles/sky-mobile-5g

Re: 5G

Daniel0210 — Mon, 25 Aug 2025 13:24:09 GMT

@Jam14

5G, which is your thread title, does not cost any extra.