topic Re: Returns packaging in Sky Mobile

Returns packaging

AmiMc — Fri, 22 Aug 2025 09:21:14 GMT

I have misplaced the box to return a phone

Daniel0210 — Fri, 22 Aug 2025 09:25:42 GMT

Was this as part of a swap process, or returning an unwanted device within the cooling off period?

You will need to contact Sky and request more is sent out.

caesarome — Fri, 22 Aug 2025 09:27:46 GMT

If you have your own packaging you could use that and if you have a printer you could ask Sky to email you the return label to print and use.

AmiMc — Fri, 22 Aug 2025 09:50:54 GMT

Thanks its to return an old device in place of a new one. I have the label just not the box they provided to send it back. I will maybe use my own

AmiMc — Fri, 22 Aug 2025 09:51:44 GMT

Thanks. I still have the label just not the box. I will use my own.