topic Re: Not registered on network in Sky Mobile

Not registered on network

C_l_M — Wed, 20 Aug 2025 18:10:36 GMT

My phone has suddenly decided its 'Not registered on network' I am unable to make or receive calls or use my phone without WiFi connection. I have tried all the online steps and the only other option seems to be to call sky, but to do that my phone would need to work 😅. Does anyone have any suggestions?

Re: Not registered on network

63johnw — Wed, 20 Aug 2025 18:18:18 GMT

Hi @C_l_M have you checked for issues in your area ?

https://www.sky.com/help/articles/service-status-sky-mobile

you could use the social media links at the bottom of this page to contact sky.

Re: Not registered on network

caesarome — Wed, 20 Aug 2025 18:19:06 GMT

Sky can also be contacted via social media as there are links to their sites at the bottom of the page, when you do contact them it might be worth suggesting they send you a replacement sim to try.