https://helpforum.sky.com/t5/Sky-Mobile/My-device-isnt-working/m-p/5064333#M258677 <P>See here:&nbsp;<A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs</A></P> Wed, 20 Aug 2025 13:51:44 GMT PandJ2020 2025-08-20T13:51:44Z https://helpforum.sky.com/t5/Sky-Mobile/My-device-isnt-working/m-p/5064325#M258676 Hi, my new device isnt working. It keeps crashing, won't turn on/turns itself off, when it finally turns on it won't let me sign into the phone as says my passcode is wrong (I have only ever used 1 passcode for everything), I have factory reset the device twice and the issue is still not fixed. I don't know what else to do Wed, 20 Aug 2025 13:43:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-device-isnt-working/m-p/5064325#M258676 Totes44_ 2025-08-20T13:43:26Z https://helpforum.sky.com/t5/Sky-Mobile/My-device-isnt-working/m-p/5064333#M258677 <P>See here:&nbsp;<A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs</A></P> Wed, 20 Aug 2025 13:51:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-device-isnt-working/m-p/5064333#M258677 PandJ2020 2025-08-20T13:51:44Z