topic Re: mobile device in Sky Mobile

mobile device

shoukatkhan — Wed, 20 Aug 2025 12:12:37 GMT

i need device all detail

Re: mobile device

caesarome — Wed, 20 Aug 2025 12:13:46 GMT

@shoukatkhan

You can order a device via the Sky website. Not sure what you mean about "all detail" ?

Re: mobile device

shoukatkhan — Wed, 20 Aug 2025 12:13:49 GMT

please send me purchased proof and mobile device proof by email.

thank you

Re: mobile device

caesarome — Wed, 20 Aug 2025 12:15:31 GMT

I can't do that because like everyone else here I am a customer of Sky.

This was posted by a Sky employee previously :

"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."

So look for your credit agreement in your message centre:
https://www.sky.com/mymessages