https://helpforum.sky.com/t5/Sky-Mobile/Address-change/m-p/5063417#M258570 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1328298">@grant356</a>&nbsp; You need to call as that is what Sky have deemed their processes.</P> Tue, 19 Aug 2025 13:59:51 GMT GD1 2025-08-19T13:59:51Z https://helpforum.sky.com/t5/Sky-Mobile/Address-change/m-p/5063413#M258569 <P>So my account is still linked to my old address - why can't I change this myself online?&nbsp;<BR /><BR /></P><P>from reading posts here I believe I need to call a number?&nbsp;<BR /><BR />why so many hoops just for something so simple? There are people in the world who cannot speak...&nbsp;</P> Tue, 19 Aug 2025 13:53:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Address-change/m-p/5063413#M258569 grant356 2025-08-19T13:53:29Z https://helpforum.sky.com/t5/Sky-Mobile/Address-change/m-p/5063417#M258570 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1328298">@grant356</a>&nbsp; You need to call as that is what Sky have deemed their processes.</P> Tue, 19 Aug 2025 13:59:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Address-change/m-p/5063417#M258570 GD1 2025-08-19T13:59:51Z https://helpforum.sky.com/t5/Sky-Mobile/Address-change/m-p/5063419#M258572 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1328298">@grant356</a>&nbsp;Sky require you to contact them to change address, its just the way they have set things up.</P><P>If you are unable to call then it may be worth registering with the accessability team, they have different methods for contact including live chat/messaging&nbsp;<A href="https://skyaccessibility.sky/" target="_blank">https://skyaccessibility.sky/</A></P> Tue, 19 Aug 2025 14:01:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/Address-change/m-p/5063419#M258572 daveNOS 2025-08-19T14:01:45Z