https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5062031#M258434 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3895391">@Lindacahill1</a>&nbsp;</P> <P>If you are seeing this via your online account and you didn't start the swap process off then you need to speak to Sky on the number 150 about this and when you call stay on the line and say nothing if asked anything by the bot.</P> Sun, 17 Aug 2025 20:55:00 GMT caesarome 2025-08-17T20:55:00Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5062028#M258433 <P>Why am I being told my phone swap is being processed, I don't want a swap!</P> Sun, 17 Aug 2025 20:49:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5062028#M258433 Lindacahill1 2025-08-17T20:49:06Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5062031#M258434 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3895391">@Lindacahill1</a>&nbsp;</P> <P>If you are seeing this via your online account and you didn't start the swap process off then you need to speak to Sky on the number 150 about this and when you call stay on the line and say nothing if asked anything by the bot.</P> Sun, 17 Aug 2025 20:55:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/5062031#M258434 caesarome 2025-08-17T20:55:00Z