https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-device/m-p/5061397#M258375 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4455654">@Rebecca0703</a>&nbsp;</P> <P>You will have to call Sky for help on this - 150 is the number to use if your phone has a Sky sim in it.</P> Sat, 16 Aug 2025 21:08:40 GMT caesarome 2025-08-16T21:08:40Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-device/m-p/5061349#M258369 <P>I've completed 24 months of my swap 36 and my sky mobile app still says I'm not eligible for upgrade,</P> Sat, 16 Aug 2025 19:34:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-device/m-p/5061349#M258369 Rebecca0703 2025-08-16T19:34:35Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-device/m-p/5061397#M258375 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4455654">@Rebecca0703</a>&nbsp;</P> <P>You will have to call Sky for help on this - 150 is the number to use if your phone has a Sky sim in it.</P> Sat, 16 Aug 2025 21:08:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-device/m-p/5061397#M258375 caesarome 2025-08-16T21:08:40Z