https://helpforum.sky.com/t5/Sky-Mobile/5g/m-p/5060131#M258203 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454665">@PaigeCopping</a>&nbsp;</P> <P>Have you activated the add-on? Have you checked you're in a 5G area?<BR /><A href="https://www.sky.com/help/articles/sky-mobile-5g" target="_blank">https://www.sky.com/help/articles/sky-mobile-5g</A>&nbsp;</P> Fri, 15 Aug 2025 13:09:05 GMT Daniel0210 2025-08-15T13:09:05Z https://helpforum.sky.com/t5/Sky-Mobile/5g/m-p/5060124#M258202 <P>Mine and my partners 5g isn't working but our calls and text are I have tried restarting network settings but still no luck&nbsp;</P> Fri, 15 Aug 2025 12:58:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/5g/m-p/5060124#M258202 PaigeCopping 2025-08-15T12:58:09Z https://helpforum.sky.com/t5/Sky-Mobile/5g/m-p/5060131#M258203 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454665">@PaigeCopping</a>&nbsp;</P> <P>Have you activated the add-on? Have you checked you're in a 5G area?<BR /><A href="https://www.sky.com/help/articles/sky-mobile-5g" target="_blank">https://www.sky.com/help/articles/sky-mobile-5g</A>&nbsp;</P> Fri, 15 Aug 2025 13:09:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/5g/m-p/5060131#M258203 Daniel0210 2025-08-15T13:09:05Z https://helpforum.sky.com/t5/Sky-Mobile/5g/m-p/5060136#M258205 <P>Yes but it's our mobile data that isn't working one minute it works and the next minute it doesn't and I'm not sure why I checked to see if sky was down but it says it isn't&nbsp;</P> Fri, 15 Aug 2025 13:12:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/5g/m-p/5060136#M258205 PaigeCopping 2025-08-15T13:12:13Z