topic Re: Where can I find my mobile contract in Sky Mobile

Where can I find my mobile contract

NatalieH1875 — Fri, 15 Aug 2025 08:54:20 GMT

Hi I have signed up to mobile contract but I can't seem to find it..I have followed what they said but wasn't here. Thank you Natalie

Re: Where can I find my mobile contract

caesarome — Fri, 15 Aug 2025 09:02:03 GMT

@NatalieH1875

Click the button on this page as it should take you to your credit agreement:

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

Re: Where can I find my mobile contract

NatalieH1875 — Fri, 15 Aug 2025 09:15:51 GMT

Everytime I click on the link it comes up what is available mobile to buy not my contract

Re: Where can I find my mobile contract

caesarome — Fri, 15 Aug 2025 09:16:58 GMT

@NatalieH1875

Is your account linked as per this;

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Where can I find my mobile contract

NatalieH1875 — Fri, 15 Aug 2025 15:52:15 GMT

It should to be linked as I'm using the same email address for broadband and mobile contract

Re: Where can I find my mobile contract

caesarome — Fri, 15 Aug 2025 15:55:47 GMT

What happens when you use the link I posted for you ?

Re: Where can I find my mobile contract

NatalieH1875 — Fri, 15 Aug 2025 21:39:36 GMT

I get to putting the bank details in of the card or account I have used saying doesn't exist but they do as I gave them to the woman who sold me the mobile phone and SIM caed deal.

Re: Where can I find my mobile contract

caesarome — Sat, 16 Aug 2025 04:31:04 GMT

In that case @NatalieH1875 you will have to call Sky for help with this.

Re: Where can I find my mobile contract

NatalieH1875 — Sat, 16 Aug 2025 06:12:03 GMT

Thank you for your help I went back on the links you sent and I have managed to sign agreement and link accounts.