topic Re: Check my order in Sky Mobile

Check my order

Ryanjankowiak — Thu, 14 Aug 2025 19:43:15 GMT

I have put a order in for 2 new sim i aren't sure if I have ordered the right ones can you tell me if the sim i have order will be sent to my address so I can put them in my phone thanks.

Re: Check my order

63johnw — Thu, 14 Aug 2025 20:09:14 GMT

Hi @Ryanjankowiak you aren't talking to sky CS here, only fellow customers. If nothing is showing in the orders in your account then call sky for help.

Re: Check my order

caesarome — Thu, 14 Aug 2025 20:44:54 GMT

@Ryanjankowiak wrote:

I have put a order in for 2 new sim i aren't sure if I have ordered the right ones

@Ryanjankowiak

What do you mean by the "right ones" ?

Re: Check my order

Ryanjankowiak — Fri, 15 Aug 2025 09:54:43 GMT

So I have ordered 2 esims will they get posted to me so I can put them in the phones because someone told me you don't put them in the phone they send you a code to activate

Re: Check my order

caesarome — Fri, 15 Aug 2025 12:08:01 GMT

@Ryanjankowiak wrote:

someone told me you don't put them in the phone they send you a code to activate

@Ryanjankowiak
That is correct as per this:

https://www.sky.com/help/articles/esim-sky-mobile-activate-and-install